Cookie Policy

On this page

01Introduction
02What Are Cookies and Similar Technologies?
03Types of Cookies We Use
04Specific Cookies and Technologies Used
05How We Use Cookies
06Third-Party Cookies
07Managing Cookies
08Cookie Duration
09Do Not Track Signals
10Children's Privacy
11Updates to This Cookie Policy
12Your Rights
13California Privacy Rights
14European Privacy Rights (GDPR)
15Contact Us

1. Introduction

This Cookie Policy explains how Remotkey ("we," "our," or "us") uses cookies, local storage, and similar tracking technologies in our mobile application ("App") and related services. This policy should be read in conjunction with our Privacy Policy and Terms and Conditions.

By using the App, you consent to the use of cookies and similar technologies as described in this policy, unless you disable them through your device settings.

2. What Are Cookies and Similar Technologies?

While mobile apps don't use traditional web cookies in the same way, we use similar technologies to store and access information on your device:

Local Storage: Data stored locally on your device to remember your preferences and settings
Secure Storage: Encrypted storage for sensitive information like authentication tokens
Device Identifiers: Unique identifiers associated with your device for app functionality
Session Data: Temporary data stored during your app session
Third-Party Tracking: Technologies used by third-party services integrated into our App

Note: For the purposes of this policy, we refer to all these technologies collectively as "cookies" or "tracking technologies."

3. Types of Cookies We Use

We use the following types of cookies and similar technologies:

4. Specific Cookies and Technologies Used

The following table details the specific cookies and technologies we use:

Name/Type	Purpose	Duration	Category
auth_token	Stores authentication token for maintaining login session	Until logout or expiration	Essential
refresh_token	Stores refresh token for token renewal	Until logout or expiration	Essential
user_data	Stores user profile information and preferences	Until account deletion	Essential
fcm_token	Firebase Cloud Messaging token for push notifications	Until token refresh or app reinstall	Essential
notifications	Stores in-app notification data	Until cleared or account deletion	Functional
language_preference	Stores your selected language	Until changed or app deletion	Functional
theme_preference	Stores dark/light mode preference	Until changed or app deletion	Functional
location_settings	Stores location permission and tracking preferences	Until changed or app deletion	Functional
Firebase Analytics	App usage analytics and performance metrics	As per Firebase policy	Analytics
Google Maps Cookies	Map functionality and location services	As per Google policy	Third-Party

5. How We Use Cookies

We use cookies and similar technologies for the following purposes:

Authentication: To keep you logged in and maintain your session
Security: To protect your account and prevent unauthorized access
Preferences: To remember your settings and preferences
Functionality: To enable core app features and services
Analytics: To understand how the App is used and improve performance
Notifications: To deliver push notifications and in-app messages
Location Services: To provide location-based features and geofencing

6. Third-Party Cookies

Our App integrates with third-party services that may use their own cookies and tracking technologies:

6.1 Google Firebase

Purpose: Push notifications, analytics, crash reporting, dynamic links
Cookies Used: Analytics cookies, device identifiers
Privacy Policy: https://firebase.google.com/support/privacy
Opt-Out: You can disable analytics through your device settings or by contacting us

6.2 Google Maps

Purpose: Maps display, location services, directions
Cookies Used: Location data, map preferences
Privacy Policy: https://policies.google.com/privacy
Opt-Out: Disable location services in your device settings

6.3 Stripe

Purpose: Payment processing (if accessed through web views)
Cookies Used: Session cookies for payment processing
Privacy Policy: https://stripe.com/privacy

Note: We do not control third-party cookies. Please review the respective privacy policies of these third-party services for more information about their cookie practices.

7. Managing Cookies

You have several options for managing cookies and similar technologies:

7.1 Device Settings

You can manage some cookies through your device settings:

iOS: Settings → Privacy → Tracking
Android: Settings → Google → Ads
Location Services: Disable location permissions in device settings
Notifications: Disable push notifications in device settings

7.2 App Settings

Within the App, you can manage:

Notification preferences
Location tracking settings
Language and theme preferences
Account deletion (which removes stored data)

7.3 Disabling Cookies

Important: Disabling certain cookies may affect App functionality:

Disabling authentication cookies will require you to log in each time
Disabling location cookies will prevent geofencing and location-based features
Disabling notification cookies will prevent push notifications
Some features may not work properly if essential cookies are disabled

7.4 Clearing Stored Data

You can clear stored data by:

Logging out of the App (clears session data)
Deleting and reinstalling the App (clears all local storage)
Using device settings to clear app data
Requesting account deletion (removes all associated data)

Cookies and stored data have different lifespans:

Session Cookies: Deleted when you close the App or log out
Persistent Cookies: Remain until you delete them, change settings, or delete the App
Authentication Tokens: Valid until expiration or logout
User Preferences: Stored until changed or App deletion
Analytics Data: Retained according to our data retention policy

9. Do Not Track Signals

The App does not currently respond to "Do Not Track" (DNT) signals from your device. However, you can:

Disable location tracking in App settings
Opt out of analytics through device settings
Disable push notifications
Contact us to request limited data collection

We continue to collect and use information as described in our Privacy Policy, but we respect your choices regarding data collection where technically feasible.

10. Children's Privacy

Our App is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

We may update this Cookie Policy from time to time to reflect changes in:

Our use of cookies and tracking technologies
Legal or regulatory requirements
Third-party service integrations
App features and functionality

We will notify you of material changes by:

Updating the "Last Updated" date at the top of this policy
Posting a notice in the App
Sending a notification (for significant changes)

Your continued use of the App after any changes constitutes acceptance of the updated Cookie Policy.

12. Your Rights

Depending on your location, you may have certain rights regarding cookies and tracking technologies:

Right to Information: Know what cookies are used and why
Right to Consent: Provide or withdraw consent for non-essential cookies
Right to Access: Request information about cookies stored on your device
Right to Deletion: Request deletion of cookies and stored data
Right to Object: Object to certain types of cookie processing

To exercise these rights, contact us at info@remotkey.com

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected through cookies
Right to opt out of the sale of personal information (we do not sell personal information)
Right to request deletion of cookies and associated data
Right to non-discrimination for exercising your privacy rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Right to be informed about cookie usage
Right to access information stored in cookies
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making

To exercise these rights, contact us at info@remotkey.com.

15. Contact Us

If you have questions about this Cookie Policy or our use of cookies and tracking technologies, please contact us at:

Email: info@remotkey.com

Address: 3971 Big Horn Rd 7CC Vail, CO 81657

Phone: 970-445-2015

By using Remotkey, you acknowledge that you have read and understood this Cookie Policy. If you do not agree with our use of cookies, you may disable them through your device settings, though this may affect App functionality.